TY - JOUR
T1 - The effect of work motivation on employee performance
T2 - Empirical evidence from 4-star hotels in Mongolia
AU - Chien, Grace C.L.
AU - Mao, Iris
AU - Nergui, Enkhzaya
AU - Chang, Wanching
N1 - Publisher Copyright:
© 2020 Taylor & Francis Group, LLC.
PY - 2020/10/1
Y1 - 2020/10/1
N2 - This study provided empirical evidence for workforce motivation being viewed as a prime business strategy. The positive effects of work motivation upon performance were indicated by responses gathered from 398 employees working in 4-star hotels in Mongolia. Five work motivators and their influence upon employee performance were examined: financial motivation, external self-concept, enjoyment of work, internal self-concept and goal internalization. Three work motivators were found to effectively improve employee performance. The unique Mongolian context for this study can be added to the extensive body of workplace motivation literature. This study suggests that motivation is a fundamental business strategic priority.
AB - This study provided empirical evidence for workforce motivation being viewed as a prime business strategy. The positive effects of work motivation upon performance were indicated by responses gathered from 398 employees working in 4-star hotels in Mongolia. Five work motivators and their influence upon employee performance were examined: financial motivation, external self-concept, enjoyment of work, internal self-concept and goal internalization. Three work motivators were found to effectively improve employee performance. The unique Mongolian context for this study can be added to the extensive body of workplace motivation literature. This study suggests that motivation is a fundamental business strategic priority.
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U2 - 10.1080/15332845.2020.1763766
DO - 10.1080/15332845.2020.1763766
M3 - Article
AN - SCOPUS:85084812823
SN - 1533-2845
VL - 19
SP - 473
EP - 495
JO - Journal of Human Resources in Hospitality and Tourism
JF - Journal of Human Resources in Hospitality and Tourism
IS - 4
ER -