TY - GEN
T1 - Towards estimating emotions and satisfaction level of tourist based on eye gaze and head movement
AU - Fedotov, Dmitrii
AU - Matsuda, Yuki
AU - Takahashi, Yuta
AU - Arakawa, Yutaka
AU - Yasumoto, Keiichi
AU - Minker, Wolfgang
N1 - Funding Information:
This work was supported by JSPS KAKENHI Grant Numbers 16J09670 and 16H01721.
PY - 2018/7/26
Y1 - 2018/7/26
N2 - Following the increase in demand for 'smart tourism,' various tourist information becomes available. Current tourist guidance systems can provide many possible routes around the city, which are usually based on an optimal distance and time or popularity of the place. To design more enjoyable tourist routes, we should be aware of tourist's perception of the urban environment. In this paper, we propose the methodology of estimating the tourist emotions and satisfaction level by analysing physiological features, such as head movement and eye gaze. Features derived from raw sensor data have the correlation up to 0.58 with emotion and satisfaction labels. This study also shows the differences in feature/label dependencies between different touristic areas and highlights the challenges of tourist satisfaction estimation.
AB - Following the increase in demand for 'smart tourism,' various tourist information becomes available. Current tourist guidance systems can provide many possible routes around the city, which are usually based on an optimal distance and time or popularity of the place. To design more enjoyable tourist routes, we should be aware of tourist's perception of the urban environment. In this paper, we propose the methodology of estimating the tourist emotions and satisfaction level by analysing physiological features, such as head movement and eye gaze. Features derived from raw sensor data have the correlation up to 0.58 with emotion and satisfaction labels. This study also shows the differences in feature/label dependencies between different touristic areas and highlights the challenges of tourist satisfaction estimation.
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U2 - 10.1109/SMARTCOMP.2018.00036
DO - 10.1109/SMARTCOMP.2018.00036
M3 - Conference contribution
AN - SCOPUS:85051453920
SN - 9781538647059
T3 - Proceedings - 2018 IEEE International Conference on Smart Computing, SMARTCOMP 2018
SP - 399
EP - 404
BT - Proceedings - 2018 IEEE International Conference on Smart Computing, SMARTCOMP 2018
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 4th IEEE International Conference on Smart Computing, SMARTCOMP 2018
Y2 - 18 June 2018 through 20 June 2018
ER -