Abstract
This paper describes COMES (Collaborative Organizational Memory System) for supporting real-time collaboration in organizational problem solving. A related area of research investigates organizational memory or know-how systems such as Answer Garden and FISH. These systems are generally text-based and asynchronous. However, users must often repeat to exchange question and answer with each other to solve a problem; and only text-based information makes it difficult for them to communicate smoothly. Therefore, COMES allows organizational members to collaborate with each other in synchronous text-and-sketch based problem-solving forums connected via the Internet and makes its process retrievable and visible.
| Original language | English |
|---|---|
| Pages (from-to) | 983-987 |
| Number of pages | 5 |
| Journal | Proceedings of the IEEE International Conference on Systems, Man and Cybernetics |
| Volume | 2 |
| Publication status | Published - 1996 |
| Externally published | Yes |
| Event | Proceedings of the 1996 IEEE International Conference on Systems, Man and Cybernetics. Part 4 (of 4) - Beijing, China Duration: Oct 14 1996 → Oct 17 1996 |
All Science Journal Classification (ASJC) codes
- Control and Systems Engineering
- Hardware and Architecture