A choice experiment for air travel services

Kenju Akai, Keiko Aoki, Nariaki Nishino

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Our purpose of this study is evaluating preferences for air travel services connected between the east and west central cities in Japan, Tokyo and Osaka, to consider the appropriate re-allocation design of airports in Japan. We employ a choice experiment and recruit more than 500 respondents in east and west areas in Japan and investigate their preferences. Our results are as follows. The existing airline connected west hub airport, Itami, in Osaka and east hub airport, Haneda, in Tokyo is much preferred to the other lines connected cities surrounding Osaka and Tokyo. Kobe and Kansai international airports are preferable to Itami airport, while Haneda is the much preferable to Ibaraki and Narita international airports. Increasing the mileage program and the availability of web check-in have positive significant effects but these impacts are small. These results imply that the most important factor for using air travel services is convenience for traveling by using the nearest airports. In this meaning, if the new airlines can be connected to Haneda, the government's re-allocation plan from Itami airport to Kobe and Kansai international airports has a chance to succeed to minimize the economic efficiency loss for the people traveling between east and west areas in Japan.

Original languageEnglish
Title of host publicationAdvances in Production Management Systems
Subtitle of host publicationCompetitive Manufacturing for Innovative Products and Services - IFIP WG 5.7 International Conference, APMS 2012, Revised Selected Papers
Number of pages8
EditionPART 2
Publication statusPublished - 2013
Externally publishedYes
EventIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2012 - Rhodes, Greece
Duration: Sept 24 2012Sept 26 2012

Publication series

NameIFIP Advances in Information and Communication Technology
NumberPART 2
ISSN (Print)1868-4238


ConferenceIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2012

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management


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